Agent

Why ‘I have to do what my client wants’ is the worst phrase an agent could say

I hate to hear agents say that because it means they aren't leading their clients
  • When you hear those words -- "But I have to do what my client wants" -- the agent is saying the clients are bullying him or her; the agent is not leading the clients.
  • The agent is admitting they know what they are doing is wrong, and you have to deal with their lack of ability to educate their clients.
  • You have to honor the clients' goals, but they do not know the way through the real estate maze, so agents need to lead -- not follow.

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"But I have to do what my client wants." When you hear those words, the agent is saying that clients are bullying him or her; the agent isn't leading the clients. The agent is admitting he or she knows that what's being done is wrong, and you will just have to deal with his or her lack of ability to educate clients. Of course you have to honor the clients' goals, but they don't know the way through the real estate maze, so agents need to lead, not follow. A ridiculous offer I received a ridiculous offer from an inexperienced agent, so I called to see what I could do to help. It had way too much time for inspections, too long a time before closing, low earnest money and a price that made me laugh. We talked about collaborative negotiating. I was trying to figure out the most important factor for her clients. Was it the price, the long time to closing, the low earnest money or the ability to walk away using any of the contingencies? I wanted to suggest that she revi...