KW associates react to 'ghost agent' purge

Former agents recall the practice, while current franchise owners insist there has never been a directive in place to keep inactive agents on the roster

In the wake of an exclusive report by Inman on Tuesday, agents have begun to speak out about Keller Williams’ long-time practice of keeping so-called “ghost agents” on the rosters, with some speculating the number of inactive agents could be far higher than official estimates.