Kevelyn Guzman shares how real estate agents can (and should) think about succession planning years before they’re ready to step away from the business.

The real estate industry has become very good at teaching sales agents how to set up a business. We teach prospecting, marketing, negotiating, personal branding, how to build teams, social media, and how to use AI, but we don’t spend nearly enough time talking about how to leave the business you spent decades building.

And I think that’s becoming a real problem. Without a succession plan, an agent risks walking away from decades of business value that could have been preserved, transferred or passed on to the next generation of real estate professionals. The reality is you can still make money after you pass on your business.

Some incredibly successful agents have spent 20, 30, even 40 years building relationships. Their databases include generations of families. They know who bought what, whose children are getting married and who might quietly sell if the right buyer comes along.

That’s an asset, not merely a database. Yet, many agents have no real plan for what happens to it when they’re ready to step away.

Your business has value beyond your last commission check

If you’ve spent 30 years becoming the person people call when they need real estate advice, what happens when you decide you don’t want to work anymore? Too often, the agent slows down, refers a few clients here and there, and eventually those relationships scatter.

Decades of business value disappear, but it doesn’t have to happen that way. 

Here’s how to start succession planning early.

How to start your real estate succession plan

Start before you’re ready

Succession planning should start years before you intend to retire, not six months before.

You can clean your database and identify your strongest relationships. Understand where your repeat and referral business comes from, and document your client history. Then, start thinking about who could eventually take care of those relationships.  

Ask yourself a question that most agents spend their entire careers avoiding: If I stopped selling real estate tomorrow, how much of my business would continue without me? This answer tells you where your succession planning needs to begin.

Identify someone who could eventually take over your business, someone you’ve mentored, a member of your team or an experienced colleague whose approach to clients aligns with yours.

Don’t just choose a good producer

The agent inheriting your business doesn’t necessarily need to sell exactly like you do, but they do need to care for people as you do. When thinking about a successor, look for values you’d share, such as work ethic, responsiveness and the ability to work with discretion.

Succession shouldn’t feel like giving someone a spreadsheet. It should feel like transferring trust.

Passing on your business to another agent and collecting referral fees isn’t the only path. You may also be able to sell the business you’ve spent decades building.

Agents underestimate the potential value of what they’ve created because our industry tends to think about an agent’s business in terms of the next transaction. But a successful real estate business can represent years of repeat clients, referrals, relationships, brand recognition and predictable revenue.  

That doesn’t mean a database of 2,000 names automatically has a price tag. The value isn’t in the strength of the relationships, the consistency of the business those relationships generate and the likelihood that those clients will continue working with the successor.  

Put the economics on paper

This is a relationship transition, but it’s also a business transaction. Some things to spell out: 

  • How will future commissions be handled? 
  • Is there a referral percentage? 
  • Does it decline over time? 
  • What happens with active listings? 
  • What if a client comes back five years later? 
  • Will the retiring agent remain involved?

Have the uncomfortable conversations while everyone is comfortable, and put the agreement in writing.

Protect what you’ve built

Succession planning doesn’t mean you’re retiring tomorrow. It means you’re protecting what you’ve built. The best plans give clients time to trust the next person, give the successor time to understand the business and give the retiring agent the ability to step away gradually.

We talk constantly about building sustainable businesses. We should also be talking about building businesses that can survive us. Because the final measure of a great real estate career shouldn’t only be how much business you built. It should also be whether that business still has value when you’re ready to walk away.

If you’re the successor, don’t confuse access with ownership

There’s an enormous opportunity here for younger and mid-career agents. But if an established agent chooses you, understand what you’re being given. You aren’t simply receiving leads, but you’re being entrusted with someone’s reputation.

So, don’t start marketing to the database right off the bat, but instead, learn the relationships first. Ask questions: 

  • How does this client like to communicate? 
  • Which relationships go back generations? 
  • Who expects a personal call? 
  • What details aren’t captured in the CRM?

And whenever possible, create overlap. Meet clients and make calls together. Attend events and closings together. Give clients time to know you before they need you.

A warm introduction built over two years is far more valuable than an email saying, “I’m retiring. Meet my replacement.”

Kevelyn Guzman serves as regional vice president at Christie’s International Real Estate New York. Get connected on Instagram and LinkedIn.

Show Comments Hide Comments
Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Success!
Thank you for subscribing to Morning Headlines.
Only 3 days left to register for Inman Connect Las Vegas before prices go up! Don't miss the premier event for real estate pros.Register Now ×
Limited Time Offer: Get 1 year of Inman Select for $199SUBSCRIBE×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription
×