Industry News

E-Loan borrowers say yes to outsourcing

Lender lets consumers choose India or U.S.
Published on Mar 10, 2004

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by CareyBot

Consumer direct lender E-Loan is getting in the middle of a hot political and economic debate: outsourcing, is it good or bad for the American economy?

E-Loan decided to let its customers choose whether they want their home equity loans processed in India or the U.S. So far, about 86 percent of those borrowers chose to ship their loans overseas for speedier service.

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