Industry NewsTechnology

Instant messaging streamlines real estate

Agents opt for new ways to communicate with clients
Published on Jul 21, 2004

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by CareyBot

The first time Illinois Realtor Tammy Powell heard from a particular client was via an instant message that popped onto her computer screen. Intrigued by one of Powell's listings, the woman sent Powell an instant message after finding her screen name on her Web site.

The two continued to use instant message, or IM for short, throughout the home buying process ...

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