Industry News

Home builder tool offers interactive maps of prospects

New version of CRM product also features BlackBerry interface

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Technology company O2 Interactive has released a new version of its customer management system, OnSite CRM, a product for residential home builders and design centers. Onsite CRM Version 3.0 now includes an interface with wireless BlackBerry devices, interactive flooring and electrical editors, geographic prospect analysis, among other features, the company announced today. OnSite CRM for BlackBerry provides similar features to those found in the standard version of OnSite CRM, the company reported. OnSite CRM for BlackBerry allows people in the field to access customer information; lot inventories, and manages punch lists during quality control inspections. The wireless punch lists also allow the field manager to submit service requests directly to OnSite CRM for immediate action. "Future releases will incorporate a broader range of functionality from OnSite CRM," O2 announced. OnSite CRM's interactive, graphical flooring editor allows the designer to incorporate flooring zones direc...