Get Inman via Facebook Messenger
Our top headlines delivered once a day.
by CareyBot

Satisfying homebuyers and sellers in a tight market increasingly depends on the provision of additional services and products like mortgages, appraisals, inspections and home warranties, according to a study by J.D. Power and Associates.For its 2009 Home Buyer/Seller Study, J.D. Power surveyed 2,801 people who bought or sold a home between April 2007 and June 2008, gauging customer satisfaction with seven of the largest real estate brokerage franchises.Among homebuyers, Keller Williams ranked highest for a second consecutive year, with a score of 806 on a 1,000-point scale. Keller Williams was followed by Coldwell Banker (801), RE/MAX (798), Century 21 (795), Prudential (781), ERA (744) and GMAC (731). The average score in the category was 791.Coldwell Banker ranked highest among sellers, ...