Editor's note: The following is a guest perspective. Inman News is exploring what the next decade may hold for real estate professionals in "2020 Re-Envision: The Future of Real Estate Brokerage," an editorial project that features a survey and related articles. Readers are invited to submit guest essays detailing their vision of the real estate brokerage industry in the year 2020. Send your guest essays to firstname.lastname@example.org -- the deadline for entries is Friday, March 12. By JAY TERISI Today's brokers and agents who survive and lead us out of this current mess are going to be those most willing to change. They will share three key attributes: they will be the most competent in their craft, utilize all available technology, and be the most dedicated to customer service. ...
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