What will real estate be like in 2020? The simple answer: Nothing like it is today.
Over the next 10 years, I believe most real estate agents are going to have to radically change the way they do business. Specifically, listing agents will likely disappear. They will be a convenience for the elite, not a requirement for the average homeowner.
Buyer's agents will still be needed, but in a different business model. Generation Y will make all of this happen.