Hacker Connect January 16 in New York
An event for and by the real estate tech community

Have you ever tweeted something about a brand, a restaurant, a company and wondered, "Is anyone reading this?" I know I have! I am always secretly waiting to be impressed by someone from "corporate" who sees my tweet about the bad service I had or my recent food craving. If this happened to me, I would be very impressed! In fact, just recently, I praised my local mall, Stoneridge Mall in Pleasanton, Calif., for having parking for expectant mothers. Shortly after, I received a nice tweet back. I was impressed. Below is a great example of someone monitoring and managing their brand via social media. Just about everyone is familiar with Wheat Thins crackes, so to do something outside the box and fun they responded to this tweet: The company's response? It del...