Web service enables borrowers to shop mortgages anonymously

LoanAgentsLive offers IM chats with loan officers

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A new Web site promises consumers shopping around for the best deal on a mortgage the ability to initiate instant messaging “chats” with loan officers at more than 200 mortgage brokerages around the United States.

LoanAgentsLive.com, which launched in April, says it’s different than other Web-based services that help consumers choose a lender — such as Bankrate, Lending Tree and