After Foxtons, a 'real' real estate story

Guest perspective: Lessons learned in service innovation

The premier event for luxury agents and brokers
Luxury Connect | Oct. 16-18 | Beverly Hills

The news of discount brokerage company Foxtons’ demise comes at a time when many in the real estate industry are dealing with the market transition. My phone rang off the hook within two minutes of the “group e-mail” saying the company had terminated 90 percent of its work force.