Q: What technology trends will change the industry in the future?
A: We are going to see technology tributaries begin to merge into more single channels that combine the necessary property information and transaction components into new integrated packages that are marketed to consumers. We are close but we are not there yet. We have disjointed informational services that are too proprietary. We are already seeing, however, adoption by local associations of informational services such as paperless transaction-management platforms that are good for the consumer. We need to shove this train down the tracks a little faster by creating financial structures that will allow proprietary models to be used in a package of data standards.