Q: When my tenants moved out leaving the place a mess, I hired a handyman to do some cleaning and repairs. While doing the work, he fell through the floor, which had become spongy with rot. Apparently, the pipes had been leaking for some time, and the tenants never told me.

My helper has medical bills and missed a couple of weeks of work. He has no insurance, and thinks he can be covered by my insurance policy. But it just occurred to me — these tenants had renters’ insurance. Because they caused the problem during their tenancy, aren’t they (and their insurance policy) responsible for the results of their carelessness? –Dan P.

A: One thing for sure you’ll learn from this sad experience: Never hire someone without making sure they have their own insurance. When you hire a firm that has its own employees, you know that the firm must carry workers’ comp insurance, but you should always ask to see the policy, just to make sure. People who work for themselves and have no employees, like your solo handyman, don’t carry workers’ comp, but they should have insurance that will cover work-related injuries.

But for now, your handyman is casting about for a source of compensation, and naturally he’s looking to you. And you, in turn, are looking to pass the responsibility to your tenants. Whether you and/or your tenants are responsible — and whether your policies will cover — depends on understanding the facts, and applying a smidgen of insurance law.

Let’s consider your tenants’ policy. It should have provided liability protection for the tenants’ negligent acts. But, were the tenants negligent? You tell us that the pipes had been leaking for some time, and the tenants had never told you — but did the tenants know about the leak? Does the rental agreement or lease state that the tenant is responsible for the maintenance and condition of the pipes? Is it reasonable to believe that the tenants knew about the leaking pipes and did nothing about it? Did they damage the pipes, resulting in the leak, and choose to ignore it? Or did the pipes silently spring a leak that caused the damage? In sum, did the tenants act or not act as any reasonably prudent person would have done in a similar situation? Unless your handyman can show that the tenants acted negligently, their renters’ policy will likely deny any coverage both for the property damage caused by the leak and for the cost of the handyman’s injuries.

Your own policies for property and liability coverage won’t necessarily step up, either. First, the carrier must conclude that you acted negligently, causing the damage and loss to your handyman. Your conclusion that the pipes had been leaking for some time would seem to suggest that you had not taken proper steps to inspect and maintain your property — which seems to suggest that you were, indeed, negligent. But alas, there’s a catch: It is unlikely that the insurance company will pay for rot caused by water leaking from damaged pipes, because most commercial property insurance policies contain exclusionary wording for loss or damage due to water that leaks or seeps over a period of 14 days or more. The theory is that water that leakage over a period of time is generally a maintenance problem, which is not covered by insurance policies.

However, if you want to help out your handyman, it’s worth your while to submit the entire claim to your insurance carrier, and allow them sort out the best way to respond to the water damage and liability (injury) claims. It’s possible that they will give the handyman a settlement, then go against the tenants (called "subrogation" in insurance lingo) for reimbursement. Whether the tenants are legally obligated to pay, and can refer that claim to their own renters’ insurance company, will depend, as explained above, on whether they acted negligently with respect to the leak. If they weren’t negligent, neither they nor their carrier will have to reimburse your carrier. …CONTINUED

Q: I moved into my apartment almost a year ago, at a rent that was market-rate at the time. Recently, I have learned that vacant apartments in this complex are being rented for about $200 less than I am paying. How can I get a reduced rent without moving? –Soodi H.

A: If you have a year’s lease, you’re obligated to pay the rent specified until it expires. If you rent on a month-to-month basis, you know that both you and the landlord can renegotiate terms, including the rent, with proper notice (30 days in most states). If you’re month-to-month, have a talk with the landlord and ask for the new, lower rate. The landlord is likely to agree, because he will realize that you can simply move (with the same amount of notice), and he’ll have to offer your unit to newcomers at the very rent you are asking for. So unless the landlord banks on your desire to stay put even at an inflated rent, he’ll probably agree.

Some tenants with leases are not content to pay rent that was market-rate at the time they signed their leases, but now is above-market. There’s no law that prohibits a landlord and tenant from agreeing to change the rent mid-lease, but of course, landlords are loath to do so. They argue that if the tables were turned — if a tenant had secured a rent that subsequently appeared below-market as the neighborhood became more desirable and vacancies more scarce — the tenants would hardly agree to increase the rent.

Theoretically, of course, the landlords are right, but in practice, it may be foolish for landlords to refuse to work with tenants struggling to make a now-inflated rent payment. That’s because if the tenant breaks the lease and leaves, the landlord will have no choice but to place the unit on the market at market rates — the very concession the original tenant was asking for. If the tenant is otherwise a good, stable tenant, why take the chance of ending up with a dud, not to speak of the lost rent while the unit is empty, and the time and energy it will take to advertise, show, and rent it out? In the long run, some landlords might be better off keeping good tenants at renegotiated rents than taking their chances with a new resident.

Janet Portman is an attorney and managing editor at Nolo. She specializes in landlord/tenant law and is co-author of "Every Landlord’s Legal Guide" and "Every Tenant’s Legal Guide." She can be reached at janet@inman.com.


What’s your opinion? Leave your comments below or send a letter to the editor. To contact the writer, click the byline at the top of the story.

Show Comments Hide Comments


Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
Thank you for subscribing to Morning Headlines.
Back to top
We're giving away 3 free ICLV tickets at Connect Now next week. Register and attend live for your chance to win!REGISTER×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription