One of the biggest challenges of being an independent contractor and having my main office in my home is technology. It isn’t that I don’t have enough technology — it’s that I have to support it all or find someone else who can.

There is such a thing as technical support with most hardware, but if you have ever tried using it the support typically involves repeating 20-digit serial numbers — located on tags that are placed upside down on the bottom of the device with the serial number in a two-point font — and repeatedly spelling your full name, slowly and loudly.

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