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Best communications tools are those anyone can use

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Some people are hardware snobs. They always have the most expensive hardware device that they insist is the best, and they won't use anything else. Some don't understand that they are participating on a network or using a chat service that works on only one platform. It is easy to get so wrapped up in the tool and technology that we forget what it is for. We can choose our friends based on the hardware they use, but it would be foolish to limit who we do business with based on hardware. Yet we sometimes do that by insisting on using one piece of hardware or software for most communications. For business I like to try everything. I feel like I need to be able to speak any technology language, but I rely on products that are the most universal. I want to be as inclusive as I can be, and I want to reduce barriers to communication instead of creating them. We will continue to meet people who do not have iPhones or Macintosh computers, and if we want to survive we will need ...