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QSC Inc. launches agent-rating site

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A company that's worked behind the scenes for more than a decade surveying consumers about the quality of services provided by real estate agents has launched a consumer-facing agent-rating website.Quality Service Certification Inc. says is emerging from beta testing today with consumers' ratings for 10,000 agents. The company says it has hundreds of thousands of ratings for an additional 50,000 agents that it could make available on the site -- with those agents' approval -- in the next 90 days.Based in Orange County, Calif., QSC has been surveying consumers and providing agent training and certification since 1998 -- often through contracts with real estate brokers, multiple listing services and Realtor associations."When we started 13 years ago, you had to take our education and training and earn your certification to participate in our survey process," said Larry Romito, president and CEO of Quality Service Certification Inc. "The number of agents who ...