Real estate brokerage finds cloud-computing sweet spot

Close call with misplaced settlement form inspires tech shift

In 2011, Michael Slacktish, president of Century 21 Signature Properties in Dallas, Pa., was vacationing in Aruba, sitting back enjoying the sun and sand, when perversely he decided to check his email.

As could be expected, there was a problem, and it involved a recent transaction: A banker needed to quickly get his hands on the extension of a particular sales contract. Slacktish didn’t even blink. He leaned back, punched a few buttons on his smartphone, and presto, the banker got the needed documents.