Susan was tempted to lock up and head for home like the rest of her colleagues. Floor duty was never thrilling, but the last few hours had been truly tortuous.

No calls, no walk-in traffic — just the lonely sound of the Muzak echoing through the empty office space. If it weren’t for that darn goal setting class last month and the oh-so-close Cabo sweepstakes, she’d call it a day. But one more sale and she’d be the tanning beauty sipping Margaritas in February.

With renewed determination, Susan dialed another past client and practiced smiling into the phone.

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