Chris Scott: ‘We constantly adjust to stay ahead of the curve’

The Paperless Agent president talks finding agents and meeting expectations

Chris Scott is president at The Paperless Agent in Austin, Texas. Are you optimistic about the economy in 2015? The economy looks to continue growing on a national level and, for us, at the local level. The Mortgage Bankers Association forecasts overall U.S. economic growth of 2.9 percent in 2015, continued monthly job gains and declining unemployment. The housing market? With economic growth, sales of new and existing homes will also increase. While most indicators point to an increase in mortgage rates around mid-2015, we don’t think it will be enough of an increase to negatively affect sales levels. What are you worried about? We’re poised for great success in 2015, but that doesn’t mean we don’t have our concerns. A major issue we wrestle with in our real estate brokerage is being able to find and keep enough of the right agents. Competition for finding and keeping these agents is an ongoing challenge, and we have to constantly adjust the services, tools a...