Simon Ru: 'Why is the real estate industry still the same as it was in the '90s?'

Agent ratings, biggest fears and what puzzles Ru the most about real estate

“As technology platforms such as Zillow, Redfin and UpNest put information and transparency in the hands of the consumers, the power of real estate agents will continue to erode,” says the CEO of UpNest. “I believe that in the next five to 10 years, the profession will develop into two segments: low-value facilitators and high-value advisers.”