A property management software company conducted a national survey on what makes renters tick, and found that some markets, and some demographic groups, have different wants, needs and expectations of the same type of transaction. Chicago differed in some ways from other large metros.
- The rental market in Chicago is gentler on renters.
- Property Management software company AppFolio commissioned a survey that looked at the whole rental process.
- The survey found that renters like online enhancements to the rental process.