With Client Giant, high-touch client retention service gets serious

Jay O'Brien spun his gift for high-touch relationships into a new startup, Client Giant, which helps agents, small businesses and larger firms develop client retention solutions.

Earlier this month, Jay O’Brien spun his gift for high-touch relationships into a new startup, Client Giant, which helps real estate agents, small businesses and larger firms develop client relationships. Next month, the company will roll out its services to new clients.