According to broker-owner Craig Tann, long-term success comes from investing in people, protecting your culture, staying adaptable and always striving to improve.

When I founded huntington & ellis, A Real Estate Agency, 10 years ago, I thought I knew what it took to build a successful brokerage. I’d already built a successful real estate team and assumed the next step was simply scaling what already worked. 

I was wrong. 

Building a brokerage taught me that success isn’t about creating a bigger team. It’s about creating an environment where other people can build successful businesses of their own. 

10 lessons I’ve learned from 10 years as a brokerage owner

Over the past decade, huntington & ellis has grown into one of Nevada’s leading independent brokerages, but the biggest lessons I’ve learned have had less to do with growth and more to do with leadership. 

1. Your agents are your clients, too

One of the biggest turning points for our company came when we stopped thinking of ourselves as just a brokerage and started thinking of ourselves as a service company. 

Real estate agents are entrepreneurs. They don’t need another place to hang their license. They need a partner who helps them grow

Rather than focusing solely on recruiting, we invested in leadership, in-house marketing and systems that allow our agents to spend more time serving clients and growing their businesses. That shift became the foundation for everything we’ve built. 

2. Culture is built by who you say no to

Every brokerage talks about culture. Maintaining it is much harder. 

Protecting your culture often means walking away from opportunities that look good on paper.

A high-producing agent who doesn’t align with your values can create more long-term damage than the production they bring in. 

At huntington & ellis, we’ve always been intentional about who joins our company. We look for professionalism, collaboration and people who are fully committed to the business.

Culture isn’t built through mission statements. It’s built through hiring decisions. 

3. Bigger isn’t always better

The real estate industry often celebrates size. 

  • More agents
  • More offices 
  • More transactions 

I’ve learned that sustainable growth matters far more than fast growth. 

There were times we intentionally slowed our growth because our systems weren’t ready to support additional agents at the level we expected. Growth without infrastructure creates stress. Growth with the right foundation creates momentum. 

4. Stay adaptable without chasing every trend

The real estate industry never stops changing. 

Markets shift. Technology evolves. Consumer expectations continue to rise. 

As an independent brokerage, we’ve always viewed adaptability as one of our biggest strengths. We can evaluate new technology, make decisions quickly and implement ideas that improve the experience for our agents and clients. 

That doesn’t mean adopting every trend. It means knowing which changes will actually move your business forward. 

5. Leadership is about helping other people succeed

When I started my career, success was measured by my own production. Today, success looks very different.

The most rewarding part of the past decade hasn’t been rankings or sales volume. It’s been watching agents build successful businesses, become leaders and create opportunities for themselves, their families and their clients. 

At the end of the day, a brokerage’s greatest achievement isn’t the number of agents it has. It’s the number of people whose careers are better because they chose to be there. 

10 years is an exciting milestone, but I don’t see it as the finish line. The real estate industry will continue to evolve, and so will we. 

If there’s one thing building this brokerage has taught me, it’s that long-term success doesn’t come from chasing growth. It comes from investing in people, protecting your culture, staying adaptable and always striving to improve. 

Craig Tann is the CEO of huntington & ellis, a full-service real estate agency based in Las Vegas. Get connected on LinkedIn and Instagram.

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