Denver MLS Metrolist has ended a more than four-year vendor agreement with Diverse Solutions.

According to an email sent this morning to all MetroList members, agents who use Diverse Solutions for their MetroList IDX feed will have until April 2 to find another vendor.  At that point, Diverse Solutions’ IDX will no longer work for MetroList members.

Diverse Solutions

MetroList cited Zillow’s acquisition of Diverse Solutions as the reason for the termination.  Zillow acquired Diverse Solutions for $7.8 million in November of 2011, including about 6,000 IDX customers.

“We are disappointed that Metrolist has decided to discontinue the Diverse Solutions IDX feed, effective in April,” said Ricardo Bueno of Diverse Solutions.  “This was not our decision and we have asked them to reconsider as it’s not in the best interest of real estate agents or consumers. We’ll continue work with current MetroList CO customers and offer them all of the support we can.”

In the meantime, Metrolist provided specific instructions on how their members can change their IDX provider along with a list approved suppliers of IDX data feeds for agent and brokerage websites.

Members who use Diverse Solutions are upset, the time it takes to really customize an IDX for your local area can be tremendous. The work put in does not simply become transportable to other providers. It takes more than initiating a new relationship with a new vendor. Facebook Groups are heating up, with many questions remaining unanswered.

Jay Thompson, broker/owner of Thompson’s Realty in Phoenix, is a current user of Diverse Solutions in the Phoenix market.

“If I were a Metrolist member, my calls and emails would go something like this: You are taking away our ability to use what is widely regarded as one of the premiere IDX providers in the country. I would like to understand *exactly* why this decision was made, and by whom,”  Thompson said today on Facebook. “And I’d ride their ass until they offered said explanation… And if it had ANYTHING to do with DS being acquired by Zillow, I suspect my head would explode and I’d be in someone’s office trying to knock some sense into them.”

Now that you are in the loop on this breaking story, what are your thoughts on this announcement by Metrolist?

Do you use Diverse Solutions IDX for your site? We would love to hear your thoughts below.

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