Can you hear me now? Why your clients miss 50% of what you say
Less talk, and more listening. Inman contributing writer Rachael Hite shares the real reason your transactions turn topsy turvy — and why it has everything to do with what's lost in translation
by Rachael Hite Jul 8
Dominate documentation this summer with these 4 hot tips
Want to cover yiourself and your clients while preventing miscommunication? Careful organization and documentation, Rachael Hite writes, can save your summer
by Rachael Hite May 30