'Stealth' marketing pays off

How to boost leads without breaking the law

Inman News®

Flickr photo by <a href="http://www.flickr.com/photos/us_army_rolling_along/3710536979/">Nevada Tumbleweed</a>.Flickr photo by Nevada Tumbleweed.

One of the proven ways to generate leads from the Web is with a "stealth" Web site. The question is: Are you putting your license at risk by using this strategy?

Stealth Web sites, which are sometimes called unbranded Web sites, are designed to focus on consumers' needs. They tend to be focused on a single market niche and often have little resemblance to most other real estate Web sites.

Most stealth sites consist of a landing page where the Web visitor provides an e-mail address to automatically receive a foreclosure list or some other offer. If the person doesn't provide a correct e-mail address, that person doesn't receive the information.

Agents who use stealth sites typically have a personal Web site, too. Those who use both often find that their stealth sites are generating a greater volume of leads. To illustrate, an agent could have a stealth site that uses the URL "MyTownForeclosureList.Info" -- this site would be set up exclusively for the purpose of providing foreclosure lists to potential buyers.

The same agent could create a second site called "MyZipCodeShortSalesList.com." This site would provide a list of the short sales currently on the market. In many cases, there is little or no branding to indicate that the person hosting the site is a Realtor.

The people visiting these sites are usually more willing to provide accurate contact information. The reason? People don't want to be bombarded with drip e-mail programs from agents.

Instead, they want to remain anonymous until they are ready to buy or sell a property. Their thinking is that sites without brokerage branding are providing this information as a service rather than by a salesperson.

Is it legal to use stealth sites in your business? The answer is maybe, provided the site is set up appropriately. In some states, stealth sites are illegal. Even in states where they are legal, you must still follow the National Association of Realtors' standards of practice with respect to disclosing the following:

Standard of Practice 12-9
Realtor firm Web sites shall disclose the firm's name and state(s) of licensure in a reasonable and readily apparent manner.

Web sites of Realtors and non-member licensees affiliated with a Realtor firm shall disclose the firm's name and that Realtor's or nonmember licensee's state(s) of licensure in a reasonable and readily apparent manner (adopted January 2007).

Standard of Practice 12-10
Realtors' obligation to present a true picture in their advertising and representations to the public includes the URLs and domain names they use, and prohibits Realtors from engaging in deceptive or unauthorized framing of real estate brokerage Web sites; manipulating (e.g., presenting content developed by others) listing content in any way that produces a deceptive or misleading result; or deceptively using metatags, keywords or other devices/methods to direct, drive or divert Internet traffic, or to otherwise mislead consumers (adopted Jan. 2007). ...CONTINUED

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Submitted by Mike Parker on April 1, 2010 - 6:31am.

Mike Parker
mparker@theblackwatercg.com

Dear Bernice;

You are close to dead on in this article. It is precisely because "the typical website" 1)cannot be found by Internet buyers; 2) has no targeted call to action; 3) has poor follow up, should items 1 and 2 somehow be overcome-- that they no longer work with any efficiency.

Our experience is that a focused, simple BRANDED site utilizing much of what you recite is a far better tool. Our PMLS (Professionally Managed Lead Sites) are converting an average of 8% of their unique visitors to registrations. This means that with only small traffic enough real leads are created to impact the agents life.

Successful online marketing is not about amount of content, pretty pictures, IDX or any other factor; rather it is about successful targeted marketing that is interactive with the home buyer. Get the home buyer to ask you for the precise thing they want, then give it to them.

That kind of marketing puts the agent back as the point of contact and not some faceless IDX system with auto responders.

Stealth is not the answer; good marketing, strong placement, strong follow up--they combine to be the answer for agents today. Good article.

Best regards,

 
Submitted by Victor Lund on April 1, 2010 - 7:32am.

Agents and Brokers should also be aware that they should carefully review the MLS IDX rules and regulations before launching this strategy if IDX listings are going to appear on the website.

Most rules do not allow the listings to appear on a website that does not have proper agent and broker branding. Some MLSs also limit the number of IDX sites of a participant to 1.

Victor Lund
Partner
WAV Group
http://waves.wavgroup.com
http://www.wavgroup.com

 
Submitted by Ninah Hunter on April 1, 2010 - 5:25pm.

This is great stuff, Bernice! I'm in the middle of some pretty heavy internet and social media marketing training right now. I'm also a managing broker owner and REALTOR. It's a good reminder about NAR rules as well as marketing in general. I've stealth or squeeze pages promoted to me, but your suggestion to just create pages within your site and pay for URL's to point to them is brilliant. Of course, with many free blogging platforms, this can also be accomplished, but the risk, as you point out, is that agents may be violating NAR rules . . . and mine! I'll be sharing this with my agents, you can be sure!

Ninah Hunter
Broker Owner
CENTURY 21 Action Realty
Montrose, Colorado