Industry News

Credit card fraud leveling off

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Consumer experiences with credit card fraud in the United States, both online and offline, appear to be leveling off, but Americans still believe credit card fraud is on the increase, according to results from a survey among 935 American adults conducted by Ipsos-Insight, the global market research firm and member of the Ipsos Group. The Ipsos-Insight study compared results from two of the company's credit card security studies, the first conducted in 2004 and the second in 2005. Results revealed an increase in the number of Americans who say they know someone who was a victim of online credit card fraud, up from 16 percent in 2004 to 20 percent in 2005. Contrary to public perception, the actual number of victims is much smaller, with only 4 percent of Americans saying they personally fell victim to online credit card fraud, both in 2004 and 2005. The story is the same with offline credit card fraud, with a reported 44 percent of Americans in 2005 and 38 percent in 2004 saying ...