Agent

Faulty renovation puts real estate at risk

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Q: Last year I had new vinyl siding and gutters put on my house. Every time it rains, water seeps under the storm window down the inside of the window. If I do not put towels on the windowsill to soak up water, the water drips down the wall under the floor, causing water to get into the basement. I want to have someone come in to inspect the work of the contractor who did the job. Could you please advise me who would do this type of inspection? A: We assume you've tried to resolve this problem with the siding contractor and have gotten nowhere. If you haven't, start there first. If the contractor you used is either unlicensed or unresponsive, perhaps a complaint filed with the California Contractors State Licensing Board will get him off the dime. On the Web, see www.cslb.ca.gov. The source of your leak could be a faulty gutter installation, a faulty siding installation or faulty flashing. We are also concerned that water leaking from the window is finding its way into the basement...