ELynx will bring its eWelcome tool to ditech.com customers, which will allow ditech.com mortgage customers to securely receive, review and approve documents at any time and from any location with an Internet connection.
Phil Huff, president of eLynx, said in a statement that ditech.com “has paved the way for the future of online lending, and the launch of the eWelcome service marks yet another milestone in the move to paperless processing.”
Through eWelcome, ditech.com customers can opt to receive statements, disclosures and other documents via a personalized e-mail with a secure, password-protected link that allows them to access, download and digitally sign their application paperwork via the Internet. Customers can then utilize eWelcome to review and return proof of acceptance of disclosure documents such as the application, good faith estimate and truth and lending, according to the announcement.
To date, more than 56,000 ditech.com customers have opted to use the eWelcome service, and the company expects that more than half of its mortgage applications will be processed using eWelcome by June 30.
“The expedited processing avoids the traditional delays in sending documents via mail or courier, while also promoting compliance through built-in quality checks,” according to the announcement.
Robert Camerota, executive vice president of national operations for ditech.com, said in a statement, “Adding eLynx’s services to our lending solution speeds up the loan process, benefiting our customers and our agents, while improving conversion and pull-through rates.”
Ditech.com, based in Costa Mesa, Calif., is a business unit of Residential Capital Corp., a real estate finance company that is indirectly owned by General Motors Acceptance Corp. Ditech.com offers first mortgages, variable equity lines of credit and no-closing-cost equity seconds.