New market demands new client service tactics

Get smarter. Grow your referral network at Inman Connect San Francisco
Limited seating still available, July 17-20

Jeffrey Bastress, president of Startpoint Realty in Massachusetts, discusses the slowdown in sales in his market and how his company has made changes to better work with buyers and sellers. Many agents in his company are becoming mortgage brokers so they can better educate buyers on the loan side.