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LandAmerica combining residential, lender channels

No layoffs planned in internal reorganization

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LandAmerica Financial Group Inc. will combine its residential and lender services channel at the end of next month, an internal reorganization the company said will not result in layoffs. Beginning in July, LandAmerica will provide services to builders, Realtors and lenders through a single residential services customer channel. LandAmerica's lender services channel has typically served large lenders such as Bank of America, Washington Mutual and Countrywide Financial Corp., providing quick turnaround on high-volume orders, said company spokeswoman Lloyd Osgood. The residential services channel has provided customized services to builders, Realtors and smaller "front line" lenders in local markets. The combined channel will have the local sales and service capabilities of the existing residential services channel and the operational efficiencies of lender service, Osgood said. In a press release announcing the change, LandAmerica said Melissa Hill will serve a...