Phone book referrals bad for business

How do agents avoid trouble when recommending inspectors?

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Luxury Connect | Oct. 16-18 | Beverly Hills

Dear Barry,

In one of your columns, a buyer was annoyed that her agent would not recommend a home inspector by name. I’m a Realtor, and our company has a policy against recommending any service providers, and that includes termite inspectors and home inspectors. We simply hand our clients the Yellow Pages and point out the section where inspectors are listed. Past experience has shown us that this is the safest way to do business.

If a home inspector that we recommend makes a mistake, we could be sued for making that referral.