VOWs: How and why

Perspective: 'Roadmap to using VOWs in your business'

Editor’s note: This guest article, part of a series of articles about Virtual Office Web sites (VOWs), is republished with permission of the author. Click here to view the original.

By VICTOR LUND

Historically, in agent-consumer relationships the flow of information was one way — the agent would find the information for the client and send an e-mail message or a link.