Old banks won't learn new tricks

Stage set for paperless, but lenders still demanding 'wet signatures'

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Inman Connect New York | January 29 - February 1, 2019

This past week I had the honor of attending a 100th birthday party. It wasn’t mine, although it might as well have been. I am feeling that world-weary.

The reality is that I will probably not enjoy my own induction into the centenarian club. Standing between me and mid-century is Bank of America, clutching desperately to my pant leg as I attempt to continue my forward march.

In all fairness, my beef isn’t only with Bank of America; it is with all lending institutions — all "institutions," really — that refuse to acknowledge and embrace change.