Customer Care in An Age Where Everyone Is a VIP

Future-Proof: Navigate Threats, Seize Opportunities at ICNY 2018 | Jan 22-26 at the Marriott Marquis, Times Square, New York

A bootstrap entrepreneur, corporate executive and an angel investor. Today applying her expertise to drive the convergence of social media and customer service for change within an organization.

Wendy Lea, CEO, Get Satisfaction @WendySLea