BrokerageIndustry News

Redfin launches mortgage, title review site

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Seattle-based brokerage Redfin is launching consumer reviews of mortgage lenders and title insurance companies -- businesses that the company says it's considering getting into itself.Redfin's local review site, Open Book, will also feature client reviews of inspectors, home stagers, landscapers and handymen in markets where the brokerage operates. Service providers with the highest customer ratings and "a proven track record of delivering great service" will be certified as Redfin partners. A number of companies have already been certified based on endorsements by Redfin agents. The partnerships are "not revenue-generating" and are clearly disclosed with a certification badge, a spokesman for the company said in an email.In a blog post announcing the launch of Redfin Open Book, CEO Glenn Kelman said, "There are no kickbacks from anyone we include or recommend. In fact, there's no revenue model at all for Open Book, not now nor in the foreseeable future."M...