There’s a common characteristic I have observed among Realtors for the last 30 years I’ve been in the business. The thinking is, "Unless you’ve done my job, you can’t possibly know how to help me with my business."

About a year ago, I had a spirited discussion with Chris Smith, the "chief evangelist" for Inman News. It had to do with baby boomers (me) commenting on Gen X and Gen Y in terms of how they approach the real estate transaction, and also what’s needed for them to succeed as Realtors.

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