Industry NewsNews Brief

Consumers coming to expect paperless

Future-Proof: Navigate Threats, Seize Opportunities at ICNY 2018 | Jan 22-26 at the Marriott Marquis, Times Square, New York

As founder and "chief strategy officer" of DocuSign, Tom Gonser is constantly talking to customers, analysts and partners about how DocuSign can help them tackle the challenges posed by paper-based processes."I spend my time thinking two or three steps ahead of where we actually are, by considering what the ongoing advancements will have on the ways we work and communicate, then put myself in that future position and imagine the potential new needs and challenges we will face at that point," Gonser says. "I call this living in the 'most likely future,' and it helps us build towards where things are likely to go."Gonser and five other panelists will share their insights into how to make buying a home "as easy as buying a latte" at Real Estate Connect New York City, which runs Jan. 16-18 at the Grand Hyatt New York.Owned in part by the National Association of Realtors, DocuSign has been at the forefront of the movement to reduce paperwork in real e...