Fannie Mae offers short-sale 'escalation' tool

New channel for resolving valuation disputes and servicer delays

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Mortgage giant Fannie Mae is offering a way for real estate professionals working on short sales to communicate directly with the company when they run into problems.

The new "short-sale escalation process" is an expansion of Fannie Mae’s HomePath for Short Sales tool and is open to real estate pros working on a short sale involving a loan owned by Fannie Mae.