Brokerage

Taking care of the buyer’s inspection is a questionable business practice

Broker Notebook

Future-Proof: Navigate Threats, Seize Opportunities at ICNY 2018 | Jan 22-26 at the Marriott Marquis, Times Square, New York

Some agents think they are providing customer service when they choose an inspector and set up the buyer's inspection. The practice is so common that when I work with other agents, they ask me who my inspector is, or they tell me who theirs is. I don’t have an inspector. Real estate agents who take care of the buyer's inspection for their client are engaging in a questionable business practice. The point of a buyer's inspection is to have a qualified, unbiased third party look at the property and advise the buyers. I am not qualified to inspect a home. As the agent, I make money only if they buy the home, which creates a conflict of interest. Buyers don’t always know how to find a home inspector, or how to choose one. I have a list of inspectors that I can recommend, based on feedback I get from my clients and my own observations. But I believe that the inspection itself is between the buyer and his or her inspector, and that having a home inspection is part of th...