Technology

In search of the elusive mobileless paper agent

Broker Notebook

Future-Proof: Navigate Threats, Seize Opportunities at ICNY 2018 | Jan 22-26 at the Marriott Marquis, Times Square, New York

"Paperless" and "mobile" are the most overused and meaningless words of 2014. The terms are often paired with the word "agent" -- we now have "paperless agents" and "mobile agents." Which doesn’t really help, because we expect agents to be mobile. It would be hard for us to work with clients if we could not move. I don’t think anyone expects agents to be made out of paper either. When we use the term "paperless," it can't mean the same thing in every market because real estate is local. Local laws dictate exactly how many pieces of paper it takes to buy a home, and how those pieces of paper are used. As a real estate agent and a human being, I detest paper and use very little of it. But I consider how I use paper to be a business decision, and I don’t bore my clients with what I consider "administrivia." Some of my clients like using electronic signatures and documents. Others would rather come to an office or someplace where we can meet in person to sign documents...