Most agents are always busy, busy, busy — so much so that “busy” becomes their social media status and buzzword. Don’t forget to take time to be present and do the face-to-face customer care that clients want and need to feel appreciated.

Have any great customer care stories? Please share in the comments section below.

Leigh Brown is a broker/owner at Re/Max Executive Realty. She has sold liquor, stocks and chainsaws, but for the past 14 years she has been dedicated to building relationships with her clients in real estate, both current and past.

Email Leigh.

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