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Presence may be an agent's most vital quality

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Ever had a bad experience at a restaurant? One where the server is giving such terrible service that he or she has someone else finish serving you?

Service in any capacity is hard work, but perhaps the worst thing you can do is disappear in the middle. When your clients need you most is when you should be in contact the most.

Leigh Brown is a full-time residential Realtor, speaker, coach and smartass. She works in the Charlotte, North Carolina, market with Re/Max Executive Realty and can be reached @leighbrown on all networks.

Email Leigh Brown.