Elizabeth Gilbert: ‘I love seeing our team grow and how we can operate at a high level with so few people’

Elizabeth Gilbert is the COO at Ron Henderson & Associates | Keller Williams Realty. Would you recommend this career to someone else? Why or why not? This is a very rewarding career. I love seeing our team grow and how we can operate at a high level with so few people. My lead agent does a great job of showing his appreciation, which is really crucial in this business. It's common to take things personally and have tough days, but when the boss says "thank you" on a regular basis, it just makes everything so much easier. What has been the biggest change to your job over the past year? We added a third agent to our team, and she works the St. Joseph market, which is the next major city to the north of Kansas City. St. Joseph has its own MLS and its own way of doing things, so I've had to learn some new things and implement new systems to accommodate that change. What sets your brokerage apart? How do you differentiate yourself? We are not a "set it and forge...