Real estate is a service industry. As agents, we spend lots of time and money attracting leads and trying to convert them into clients. But sometimes you're going to attract buyers or sellers you don't want to work with, and you'll find yourself wondering if you should "fire" them. When you're in that situation, here are a few things to think about before you lose your sanity. Fire a client who makes unreasonable demands "Unreasonable" is a subjective term. I get up early and frequently will pick up the phone for clients at 7 a.m., but unless I'm in the midst of hot and heavy negotiating on a deal, my phone is turned off at 9 p.m. Others might have no problem picking up for a client at midnight, if they are still awake. You can avoid some of these problems if you set expectations up front, when first signing on a client. Ask them how they prefer to be contacted, and set your boundaries. For example, I tell clients that I won't pick up my phone if I am with another cli...
- Real estate professionals won't always work with dream clients, but they do have the ability to choose who they will -- and will not -- do business with.
- Clients who make unreasonable demands or don't respect you will make your life stressful.
- Don't back down from someone who bullies you into working with them under unfavorable terms.