Why you should sing 'happy birthday' to Zillow

The portal has changed the real estate industry, in many ways for the better

Twenty years ago, I hung out for a couple of years on the third floor of the Redwest campus at the Microsoft headquarters in Redmond, Washington, where the software company was dabbling in every imaginable digital venture. One day, I was meeting with Laura (Bordewieck) Rippy, the product manager for the software company’s secret real estate venture, later dubbed HomeAdvisor.