AgentMLS & Associations

HAR and RealSatisfied build close ties

Client satisfaction integration is impetus for partnership
  • The Houston Association of Realtors and RealSatisfied have entered into a syndication agreement to combine their data on the website.
  • HAR has one of the top websites for real estate.
  • RealSatisfied queries homebuyers and sellers about their experiences, and has gathered more than 200,000 surveys from those real estate clients.

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RealSatisfied and the Houston Association of Realtors (HAR), recently entered into a syndication agreement whereby HAR data and RealSatisfied results will dovetail to provide a detailed look at customer experience. RealSatisfied is the performance evaluation and customer satisfaction platform designed exclusively for the real estate industry. They send customer satisfaction surveys to both the homebuyer and the seller on behalf of realtors at the close of transactions. As of March 1, 2016, RealSatisfied has compiled data from more than 200,000 of those surveys. HAR, which was founded in 1918, serves more than 30,000 members and has one of the top real estate websites in the nation. “HAR prides itself on offering the most comprehensive online real estate experience for the consumer,” said Bob Hale, CEO of the Houston Association of REALTORS, in a statement.   “We took the lead with agent ratings in 2009 and are delighted we can continue to serve both our memb...