Realtors are so busy trying to be all things to all people that nobody has an opinion.” That’s the opinion of agent (and top producer and speaker and …) Leigh Brown, who sat down with Samantha DeBianchi for the second episode of SamSpeaks! “They sound like a broken record because they’re so afraid to say, ‘This one might not be your best choice. Now, y’all want to buy it, that’s cool, but …'” Watch the whole interview here:

Some highlights:

  • “We have to learn how to be authentic without being assholes.”
  • “There’s a point that comes when you have to say, ‘Look: What I am and what I believe is more important than this random person’s opinion.'”
  • “That old adage of ‘sticks and stones may break my bones but words can never hurt me?’ We know words hurt, but we haven’t trained and taught people to say, ‘I’m going to build up a defense mechanism to manage hurtful words.'”
  • “Stockbrokers really do drink — they drink more than Realtors do.”
  • “The agents who are concerned about deal after deal after deal are the ones that screw up the industry.”
  • “The consumer prefers a Realtor who is engaged in the local community and not just bullshitting by saying ‘I’m going to come to your neighborhood cookout and hand out business cards.'”
  • “You as a Realtor touch all these different consumers, you’re touching these neighborhoods, you’re involved in all the angles of the transaction — you can transform the place where you live.”
  • “Anybody who gets their license and wants to get coaching ought to be asking all these little coaching companies, ‘When is the last time you bought or sold a house and helped somebody?'”
  • “None of the brand or the brokers are the single clearinghouse for the best information. They’ve all got good stuff, but I’ve learned the most from being outside my local market and outside the brand.”
  • “If you tell me you don’t like the carpet in a house, I have a script for that: ‘If this wasn’t here, would you buy the house?’ That doesn’t even sound scripted.”
  • “I wouldn’t trade any of my working days with my dad for anything, because it gave me the opportunity to know my whole dad.”
  • “[My competitors] stopped hating me as much because of social media — because they could see that I had babies…there’s a piece of humanity that social media gives to us, and we have to be careful not to lose it now.”
  • “I’m trying my best to be a proponent of professionalism in the industry.”
  • “You have to know what you offer that’s different than ‘a website.'”

Email Amber Taufen

Like me on Facebook! | Follow me on Twitter!

Show Comments Hide Comments

Comments

Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Success!
Thank you for subscribing to Morning Headlines.
Back to top
Limited time: Get 30 days of Inman Select for $5.SUBSCRIBE×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription