Paddleboarding Miami agent gives clients the 'Ritz-Carlton' treatment

Realtor Nick Quay goes 'overboard' on the customer service, but it's the only way he wants to do real estate
  • When marketing yourself as an agent, do what comes naturally, however unusual.
  • Don't be afraid to go the extra mile for your buyer clients -- you will be repaid many times over if they turn into sellers.

In the Miami Beach real estate market, agent Nick Quay doesn’t so much cold call or door knock — he calls it “dock knocking.” An adept paddleboard racer, he will arrive in the bay of one of Miami’s many islands or waterfront areas with his cute rescue dog Mia (in her life jacket, of course) and strike up conversations with people in the area.